Tag Archives: measurement

The Charismatic Leader and the Executing a Culture of Trustworthiness

Tweet The new technology-enabled and hyper-connected world of social business are having a profound effects on the quality of social relationships with key stakeholders such customers, employees, & suppliers.  More than ever people are watching for aligned action more than … Continue reading

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The Ulitmate Rewards Program is Earning Relationship Capital (RC)

Tweet         A Relationship Capital (RC) Interaction is based on the time-tested principle of accountability which rewards a kept-commitment! Many people the next 10 years will seek new sustainable ways to grow income and will turn away … Continue reading

Posted in accounting, Articles, B2B, credibility, integrity, Measurement, reputation, social analytics, social business, trust, trustworthiness | Tagged , , , , , , , , | Leave a comment

“Lights, Camera, Relationship Capital (RC)!”

Tweet     The reputation of you, your product, and business is your most important asset in a hyper-connected world of social business. “95% of stand-out companies will focus more on getting closer to the customer“!          -Pam Chandler, IBM A … Continue reading

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Prosperity Through Principles and Committed Action!

Tweet Recently, Ben Bernanke, the chairman of the Federal Reserve Bank of the United States noted that expectations for growth in the economy through 2017 will be by historical measures very low. People, products, and businesses must adopt a philosophy … Continue reading

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Do Not Be a “Scarecrow” in Social Business!

Tweet The farmers are hard at work completing the fall harvest. I saw a picture of a scarecrow in a planting field and thought that this is an excellent metaphor on how not to build quality relationships in social business. … Continue reading

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Being a Good Samaritan is Good for Social Business because You Earn Relationship Capital (RC)

Tweet         The recent death of the 2 year old Wang Yue (“Yueyue”) was very shocking to me as both a business leader and member of the human race.  In China, Yue-Yue was run over by two … Continue reading

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Earning Relationship Capital (RC) in Real-Time and Why This is Important to Your Success!

Tweet We as individuals,businesses, and products are interconnected online.  Transparency is the norm and not the exception. Our behavior is being tracked by prospective customers/clients, partners, suppliers, and brand advocates. In the past, our ability to acquire loans and capital … Continue reading

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The Future of Trust in Social Business

Tweet The future of trust in social business is about being specific and is not just what you say, but what you do and how you behave. It is risky for a business to trust because if the trusted entity … Continue reading

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The Relationship Capital (RC) Cloud is a Platform for Social Business

Tweet In 2012, businesses will begin to move rapidly away from on-premise software applications to cloud-based services.  Markets have always been conversations, but with the advent of online social networking platforms and social media, individuals, businesses, and products are all … Continue reading

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Keeping Your Promise One Interaction at a Time

Tweet Your credible reputation must proceed you to succeed in social business! It is not just about pushing out messages or public relations communications anymore.  You must actively build your credibility with every on-line interaction and deliver on your promises.  … Continue reading

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