Category Archives: Trust

The Digital Advantage and the Importance of Open Standard Metrics for Relationship Capital (RC)

Tweet As we move deeper into this decade, the opportunities & threats for B2B  businesses across all industries to transform the business models leveraging social media, mobility, and big data is not if, but when.  The pace of change is … Continue reading

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Posted in Articles, B2B, Big Data, Culture, engagement, Leadership, Measurement, social analytics, social business, Thought-Leader, Trust, trustworthiness | Tagged , , , , , , , , | Leave a comment

The Rise of Relationship Capital Wealth in Social Business

Tweet The emerging social business world is shifting from just a mindset of purely competitive-driven markets to a more outbehave the competition mindset. It may not be self-evident to the current leadership elite across the world, but it is happening! … Continue reading

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Without Relationship Capital (RC), We are “Emperors with No Clothes” in Social Business!

Tweet In our global capitalistic system, our success as businesses and products has been measured by revenue, profits, and cash. Maximizing profit by itself is not a sustainable business strategy in a global social business economy. It is like the … Continue reading

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Learning from Diplomats by Earning Relationship Capital (RC) in Social Business

Tweet Diplomacy is more important then ever in building trusted relationships whether representing your country, your business, or your personal brand. Diplomacy is the art of building and managing trusted communication and social relationships. In this online and increasingly transparent … Continue reading

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Earning, Capturing, and Measuring Relationship Capital (RC) Across Cultures

Tweet The world is becoming a very small place with a lot of competition across a lot of industries. Whether you are just graduating from college or a senior professional starting a new business or 2nd career, you probably be … Continue reading

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Creating a New Relationship Capital (RC) Contract with Your Customer

Tweet Building Trust with your customer/client is foundational to your success as a professional, entrepreneur, or business leader. The quality of relationship interactions between seller and buyer has evolved dramatically the last 100 years: From Push to Persuade to Respect/Trust … Continue reading

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The Future of Trust in Social Business

Tweet The future of trust in social business is about being specific and is not just what you say, but what you do and how you behave. It is risky for a business to trust because if the trusted entity … Continue reading

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Earning Relationship Capital (RC) is the Asset that Drives the “New” New Economy

Tweet     The destruction of wealth across the globe these past few years has been staggering. Out of these ashes, we see a way forward that integrates trusted interactions with traditional business measures of success. We as individuals have … Continue reading

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Taking Responsibility for Our Online Relationships

Tweet Relationships are a two-way street whether online or off. Having high quality trusted relationships is foundational to our success as professionals, entrepreneurs, or business leaders.  In order to nurture our social relationships to achieve our objectives, we must take … Continue reading

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Embrace Online Relationship Capital (RC) Measurement for Social Business Success

Tweet “We live in the best of time and the worst of times.” We are living in a world of unlimited online communication and interaction capabilities.  Many professionals and small business owners are revenue challenged due to the weak economy … Continue reading

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Posted in Articles, Cloud, credibility, influence, Leadership, Marketing, Measurement, relationship capital, Sales, social analytics, social business, Trust, trustworthiness | Tagged , , , , , , , , , , , , , , , , | Leave a comment