Monthly Archives: April 2012

Stop Managing and Start Engaging to Enable Social Business by Earning Relationship Capital (RC)

Posted on April 28, 2012 by Rob Peters

Tweet  It is very clear that in this technology enabled relationship economy that the use of the 20th century word “Management” has lost most of it’s power and relevance in taking organizations to higher levels of performance. Creating cultures that … Continue reading →

Posted in accounting, Articles, B2B, credibility, Culture, integrity, Leadership, loyalty, relationship capital, reputation, social analytics, social business, Thought-Leader, trust, trustworthiness | Tagged | Leave a comment

Implementing the Time-Tested and Ethical Game of Earning Relationship Capital (RC) to Transform the Banking Industry

Posted on April 15, 2012 by Rob Peters

Tweet The banking industry has done great damage to it’s reputation the past few years as the customer research data shows. As banks begin to actively engage prospects and current customers on social media, developing an ethical banking game by … Continue reading →

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Good Intent is Not Enough Anymore in a Hyper-Connected Social Business World

Posted on April 14, 2012 by Rob Peters

Tweet We have entered an interconnected world of boundless opportunity. Today, the existing revenue streams and customer-base does not predict or guarantee future success. The power of the individual to express their needs and market demands is a game-changer. Business … Continue reading →

Posted in accounting, Articles, B2B, credibility, influence, integrity, Leadership, Marketing, Measurement, relationship capital, reputation, Sales, social analytics, social business, Thought-Leader, trustworthiness | Leave a comment