Monthly Archives: November 2011

The New Banking Model for Social Business: “You Earn Relationship Capital (RC) to Earn Money”

Tweet With the details of the implementation of Banking Re-Regulation aka “The Dodd-Frank Bill” going into high-gear here in the United States, “Too Big To Fail” banking institutions will and must become a thing of the past. As businesses and … Continue reading

Posted in accounting, Articles, B2B, relationship capital, social analytics, social business, trustworthiness | Tagged , , , , , | Leave a comment

“Lights, Camera, Relationship Capital (RC)!”

Tweet     The reputation of you, your product, and business is your most important asset in a hyper-connected world of social business. “95% of stand-out companies will focus more on getting closer to the customer“!          -Pam Chandler, IBM A … Continue reading

Posted in accounting, Articles, Marketing, Measurement, relationship capital, reputation, social business, trust | Tagged , , , , , , | Leave a comment

People or Virtual Software Agents: Which will be more Trusted and Invested in?

Tweet As developed nations continue to struggle with high debt and slow growing economies, another headwind is facing job creation. Information technology is rapidly becoming a utility to business both big and small. If you are a business leader or … Continue reading

Posted in accounting, Articles, credibility, engagement, Measurement | 1 Comment

Without Relationship Capital (RC), We are “Emperors with No Clothes” in Social Business!

Tweet In our global capitalistic system, our success as businesses and products has been measured by revenue, profits, and cash. Maximizing profit by itself is not a sustainable business strategy in a global social business economy. It is like the … Continue reading

Posted in accounting, B2B, credibility, Leadership, relationship capital, social analytics, social business, Trust | Tagged , , , , | Leave a comment

Prosperity Through Principles and Committed Action!

Tweet Recently, Ben Bernanke, the chairman of the Federal Reserve Bank of the United States noted that expectations for growth in the economy through 2017 will be by historical measures very low. People, products, and businesses must adopt a philosophy … Continue reading

Posted in accounting, B2B, credibility, Measurement, relationship capital, social analytics, social business, trust | Tagged , , , , , , , | Leave a comment

Beyond Just Sentiment Analysis with Relationship Capital (RC) Measurement

Tweet As businesses, we have be measuring customer and employee sentiment off-line and on-line for many years.  This is still very important and has more real-time feedback with the advent of social media and social networking platforms. For businesses to … Continue reading

Posted in accounting, Articles, B2B, Measurement, reputation, social analytics, social business, trust | Leave a comment

Coming Soon to a Cloud Near You: “Relationship Capital-as-a-Service” Platform

Tweet Relationship Capital (RC)-as-a-Service Platform   Trust is very important to business relationships. With the explosive growth of social networking and social media, it will be critical for business success to capture, measure, and utilize Relationship Capital (RC). Relationship Capital … Continue reading

Posted in B2B, Cloud, Measurement, relationship capital, reputation, social analytics, social business, trust | Tagged , , , , , , , , , , , , , , , , | Leave a comment