Monthly Archives: October 2011

Do Not Be a “Scarecrow” in Social Business!

Posted on October 31, 2011 by Rob Peters

Tweet The farmers are hard at work completing the fall harvest. I saw a picture of a scarecrow in a planting field and thought that this is an excellent metaphor on how not to build quality relationships in social business. … Continue reading →

Posted in accounting, Articles, B2B, engagement, Measurement, reputation, social analytics, social business, trust | Tagged , , , , , , | Leave a comment

From a “Land of Confusion” to a World of Relationship Capital (RC) Trust

Posted on October 30, 2011 by Rob Peters

Tweet                       I was watching one of my favorite bands, Genesis performing their hit song “Land of Confusion” at a Rome Concert from just a few years ago.  Here are … Continue reading →

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Learning from Diplomats by Earning Relationship Capital (RC) in Social Business

Posted on October 26, 2011 by Rob Peters

Tweet Diplomacy is more important then ever in building trusted relationships whether representing your country, your business, or your personal brand. Diplomacy is the art of building and managing trusted communication and social relationships. In this online and increasingly transparent … Continue reading →

Posted in B2B, Cloud, credibility, Measurement, relationship capital, Sales, social analytics, social business, Trust | Leave a comment

Earning, Capturing, and Measuring Relationship Capital (RC) Across Cultures

Posted on October 24, 2011 by Rob Peters

Tweet The world is becoming a very small place with a lot of competition across a lot of industries. Whether you are just graduating from college or a senior professional starting a new business or 2nd career, you probably be … Continue reading →

Posted in accounting, B2B, Cloud, credibility, Measurement, relationship capital, reputation, social analytics, social business, Trust, trust | Tagged , , , , , , , , | Leave a comment

Being a Good Samaritan is Good for Social Business because You Earn Relationship Capital (RC)

Posted on October 23, 2011 by Rob Peters

Tweet         The recent death of the 2 year old Wang Yue (“Yueyue”) was very shocking to me as both a business leader and member of the human race.  In China, Yue-Yue was run over by two … Continue reading →

Posted in accounting, B2B, Cloud, credibility, Measurement, relationship capital, social analytics, social business, trust | Tagged , , , , , | Leave a comment

Creating a New Relationship Capital (RC) Contract with Your Customer

Posted on October 21, 2011 by Rob Peters

Tweet Building Trust with your customer/client is foundational to your success as a professional, entrepreneur, or business leader. The quality of relationship interactions between seller and buyer has evolved dramatically the last 100 years: From Push to Persuade to Respect/Trust … Continue reading →

Posted in Articles, B2B, Cloud, credibility, influence, Leadership, Marketing, Measurement, Reputation, social analytics, social business, Trust | Tagged , , , , , , , | Leave a comment

Earning Relationship Capital (RC) in Real-Time and Why This is Important to Your Success!

Posted on October 20, 2011 by Rob Peters

Tweet We as individuals,businesses, and products are interconnected online.  Transparency is the norm and not the exception. Our behavior is being tracked by prospective customers/clients, partners, suppliers, and brand advocates. In the past, our ability to acquire loans and capital … Continue reading →

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The Future of Trust in Social Business

Posted on October 19, 2011 by Rob Peters

Tweet The future of trust in social business is about being specific and is not just what you say, but what you do and how you behave. It is risky for a business to trust because if the trusted entity … Continue reading →

Posted in accounting, Articles, B2B, credibility, Measurement, relationship capital, social analytics, social business, Trust | Tagged , , , , , , | Leave a comment

The Relationship Capital (RC) Cloud is a Platform for Social Business

Posted on October 18, 2011 by Rob Peters

Tweet In 2012, businesses will begin to move rapidly away from on-premise software applications to cloud-based services.  Markets have always been conversations, but with the advent of online social networking platforms and social media, individuals, businesses, and products are all … Continue reading →

Posted in accounting, Articles, B2B, Cloud, Measurement, relationship capital, social analytics, social business, trust | Tagged , , , , , , , , | Leave a comment

Keeping Your Promise One Interaction at a Time

Posted on October 17, 2011 by Rob Peters

Tweet Your credible reputation must proceed you to succeed in social business! It is not just about pushing out messages or public relations communications anymore.  You must actively build your credibility with every on-line interaction and deliver on your promises.  … Continue reading →

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