Monthly Archives: April 2011

Capture Your Relationship Capital (RC) to Deepen Client Relationships

Tweet As more and more client interactions takes place on-line, it is important that companies capture, measure, and utilize their Relationship Capital (RC)  to deepen client relationships. A Relationship Capital Interaction is an open industry standard process that scores kept-commitments … Continue reading

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The Art and Science of Earning and Spending Your Relationship Capital (RC)

Tweet With the incredible adoption of smart phones and common-trusted standards for social interactions, we now have the opportunity to create a new digital currency or Relationship Capital (RC). Developing strong relationships off-line and on-line has never been more important … Continue reading

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