Monthly Archives: December 2010

For 2011, Make “Commitments” not Resolutions

Tweet As many of you know; to earn relationship capital (RC) as defined by the RNIA, you need to make and keep commitments to other people. As you look to 2011, take a fresh look at your goals and change … Continue reading

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The Importance of Your Online Reputation and Earning Relationship Capital (RC) in 2011

Tweet Social Media platforms offer you an opportunity to develop and manage your personal and business brands on a cost effective scale that has never been seen before.     When I speak of brands, it is not in the … Continue reading

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Earning Relationship Capital (RC) is No “Bah Humbug”

TweetI just saw  the 1938 Movie of “A Christmas Carol” starring Reginald Owen.  This version of the Charles Dickens novel is my favorite. It occurred to me, that Ebenezer Scrooge is a great example of how NOT to earn relationship … Continue reading

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Mind the Gap…”The Relationship Gap That Is”

Tweet I just came back from a London trip where I met a number of partners and fellow relationship capitalists who are making a difference in improving the quality of relationships both online and off. As I traveled the London … Continue reading

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Entering a Relationship Capital World of Win-Win Behavior

TweetIn this interconnected world, it will be increasingly difficult to achieve success at the expense of a competitor, partner, or customer. Since the dawn of the industrial age, businesses and individuals have been competing for business in which one firm … Continue reading

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